Privacy Policy

Privacy Policy

Introduction

Welcome to https://dune-buggy-downtown-dubai.terratrek.net (hereafter referred to as “Dune Buggy Downtown Dubai,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) in the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and products offered through these channels. However, please be aware that this policy does not extend to third-party websites, apps, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as an authorized user, we collect and process your personal information to provide you with a seamless experience.
  2. Website Visits: Visiting our websites linked to this policy means you agree to our data collection practices.
  3. Communications: We may reach out to you via email, calls, or text messages/SMS for various purposes, including newsletters, marketing campaigns, account updates, or customer support.

Personal Data Collection

We collect multiple types of personal information from users:

  • Account Details: This includes usernames, passwords, and account creation information.
  • Payment Information: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  • Financial Data: We may collect financial records to facilitate payments and manage your transactions.
  • Purchase History: Information about the products or services you’ve purchased from us, including quantities and prices.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data (non-personalized) for analytics purposes.
  • Location Data: With your consent, we access location information to provide personalized content and services.
  • Feedback and Reviews: User-generated content, ratings, and reviews help us improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your permission).
  • Product Interaction: Details about how you interact with our products, such as browsing history and product preferences.

We gather this data through various means: user input forms, account settings, interactions with our applications and websites, analytics tools, and third-party service providers.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality.
  • Preference Cookies: Remember user preferences, such as language settings.
  • Analytics Cookies: Track website usage and performance, providing valuable insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for the duration required by law or for legitimate business purposes. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We take robust security measures to safeguard your personal information:

  • Employing industry-standard encryption protocols for secure data transmission.
  • Partnering with trusted third-party processing providers who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years of age. If you believe we have collected data from a minor, please contact us at the address provided below, and we will take appropriate steps to ensure the deletion of such information.

Your Rights (Geographical Location Dependent)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking for the deletion of your personal information under certain circumstances.
  • Restriction: Limiting our use of your personal data in specific situations.
  • Portability: Receiving a copy of your data in a structured, commonly used format and transferring it to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing or similar purposes.
  • Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.

To exercise these rights or file appeals/complaints, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this website, and we encourage you to review it periodically for the latest information.

Contact Information

For questions, requests for data removal, or privacy-related inquiries, please contact us: